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How Nashville police response times have changed by zip code

Ryan Webb's avatar
Ryan Webb
Oct 26, 2026
∙ Paid

It was 4:47 a.m., and the bass from a neighbor’s music was shaking her bedroom. “Called the non-emergency number. Spoke to a lovely dispatcher, took all my information. I asked for an officer to give me a call once they came out,” Metro Council member Joy Styles said. “I didn’t get a phone call back until 2:30 [in the] afternoon, as a council person, and I thought that’s ridiculous.”

She acknowledged, “it’s a small issue in the grand scheme of things,” and it turned out officers were responding to a shooting at Bell Road and Murfreesboro Pike. (Here’s a link to her video where she shares concerns about police funding.)

Her story made me wonder whether the time it takes for an officer to arrive on scene after a call has improved or gotten worse, so I analyzed zip-code level data for nash.news Insiders.

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